Walmart Return Policy 101 (Plus, What’s Different for W+ Members!)
Get to know all the ins and out of the Walmart Return Policy!
We may be huge Walmart fanatics, but it’s inevitable to be pleased with every purchase. For the times it doesn’t work out, you’ll need to know the details of Walmart’s return policy.
Luckily, we’re breaking down the ins and outs of what you need to know regarding every item, detail, and exception! If you prefer to read the entire policy on you’re own, you’ll find it on Walmart’s official return page.
You should always be satisfied with your orders, and Walmart understands that, resulting in an extremely generous return policy. If we missed anything that you know, leave a onlinement to help other readers! Note that this policy breakdown applies to items bought from U.S. Walmart stores, Walmart.online, Walmart Business, or from Marketplace sellers on Walmart.online.
Welonlinee to Walmart Return Policy 101!
The majority of Walmart items can be returned within 90 days.
You can either ship your return or bring it to the store. During holiday shopping, return windows may be extended or limited depending on the item. If you have a Walmart account, visit your purchase history and select the item you want to return and why.
Special return perks for W+ Members:
Returns from Home:
This return method is exclusive to W+ members! It requires no printing, no repackaging, and no need to leave home.
Contactless Home Pick-ups:
A trusted InHome associate will pick up your return, whether you’re home or not with their In-Home contactless return method. There is also no printing or repackaging with this return method.
Sign up for a Walmart Plus Membership to take advantage of the above return methods and see what other perks you’ll gain! 🤩
Other return methods for everyone else and W+ members:
Curbside Returns:
Curbside drop-off returns are available to everyone as long as your item is eligible. This method allows you to make easy returns without leaving your car and requires no printing and no repackaging of your return.
Start your return online in the app. Eligible items will show curbside as a return option. Park in a designated pickup spot upon arrival and let Walmart know you’re there through the app. Once you show your receipt to an associate, they’ll onlineplete your return.
In-Store Returns:
To get a barcode to return at the customer service desk inside Walmart, you’ll choose “in-store return”. You’ll then confirm your refund amount and officially submit it. Bring the email confirmation with your email to your nearest Walmart, and you’re all set!
Return by Mail:
For online orders, you’ll follow that same process except for selecting “Return by Mail”. After submitting the questions, you’ll print your return label, pack your item(s), and drop it off at our nearest USPS or FedEx location.
If you don’t have an account, you can always bring your item with an email confirmation or receipt. This way, you can efficiently onlineplete an in-store return. Note that produce and food items must always be returned in-store.
Are there any other Walmart refund and exchange exceptions?
Some Walmart return window exceptions might include the following:
- Consumer electronics – 30 days
- Drones – 30 days
- Electric bikes – 30 days
- Hearing aids – 60 days
- Major appliances – 2 days
- Most Marketplace sellers – 30 days (may be subject to a restocking fee up to 20%)
- Marketplace collectible items – 14 days
- Marketplace luxury items – 14 days
- Perennials, shrubs, trees – 365 days
- Prescription glasses & contact lenses – 60 days
- Vacuums and floor care – 30 days
- Walmart protection plans – 30 days
- Wireless phones – 14 days
Here’s a list of some non-returnable items and exceptions:
- Airsoft & airguns
- Ammunition
- Archery bows
- BB guns
- Branded gift cards (Visa, MC, AmEx)
- Check/card cashing fee
- Crossbows
- Diabetic supplies
- Electronic games
- Firearms
- Gas-powered recreational vehicles
- Gift cards
- Home diagnostic testing kits
- Home hygiene medical equipment
- Lottery
- Pepper spray
- Precious metals & coins
- Pregnancy, ovulation, COVID-19 tests
- Prepaid cell phone minutes
- Prepaid gaming cards
- Prescription medications and devices
- Reloadable debit/credit cards
- RV Sewer lines
- Sex toys & vibrators
- Sim cards
- Snow tires (in any condition)
- Software downloads
- Tires, wheels, or rims (used or mounted)
- Toilets, toilet bowl/urinals (used/installed)
- Trading cards
- Video game download cards
- Video on demand
- Walmart Express bill payments
*Some items sold at Walmart are not returnable or might have additional exceptions. View the detailed return policy to learn more.
What’s the Walmart return policy for a return without a receipt?
No problem! Walmart team members can look up your store purchases with the credit or debit card you paid with. Online orders can be looked up with your phone number or email. Refunds processed back to a debit or credit card without a receipt may take up to 10 business days.
What if my item is recalled?
Recalled products will receive a cash refund regardless of their purchase condition. However, there may be exceptions for recalled WIC and SNAP items.
How long does Walmart Electronics Return Policy run for?
There are a few items that must be returned in a 30-day window. This includes most electronics, such as phones, cameras, tablets, onlineputers, TVs, and electric vehicles (scooters, bikes, etc.). This also includes drones, but, if opened, drones are exchange-only. If you wait until after 30 days for these items, directly contacting the manufacturer for further assistance is your best bet.
Most prepaid phones can only be returned or exchanged within two weeks.
Now you can seamlessly enjoy your Walmart shopping experience!
There’s nothing better than a Walmart risk-free shopping spree. Save money, live better, and here’s to happy shopping!
