Zulily Is Officially Closed | If You’ve Recently Ordered, Here’s What You Need to Know
As we shared with you earlier this month, Zulily recently announced that it will be winding down operations in the new year. Although the actual closure date of this popular online retailer was unclear from the initial announcement, the onlinepany did reveal plans to cut staff in the new year.
This news led customers to believe they would have until 2024 to use any remaining gift cards or credits. So it came as a surprise when Zulily.online abruptly shut down on December 22nd.
Now, we know that the onlinepany has officially ended operations and entered a liquidation phase known as “An Assignment for the Benefit of Creditors,” or ABC. ABC is an alternative to traditional Chapter 11 bankruptcy proceedings.
What does Zulily’s sudden closure mean for customers?
If you placed an order with Zulily and it has already shipped, it will be delivered as planned. But if you placed an order that has yet to be fulfilled, you won’t be getting your merchandise. Unfortunately, Zulily’s customer service team is no longer available, so there is no longer any way to check your order status with them.
If you placed an order and don’t receive it by 1/22/24, it may have already been canceled and refunded. Customers who don’t receive their order or a refund by that date are encouraged to contact Zulily’s claims agent to submit a proof of claim. If you have an unused gift card or other credits from Zulily, you can also file a claim with Omni Agent Solutions.
Unfortunately for customers, the ABC process prioritizes the onlinepany’s vendors and other debtors over the needs of consumers, so there is no guarantee that you will receive the money you are owed.
The deadline to file claims is June 14th, 2024.
