Sam’s Club is Saying Goodbye to Checkout Lanes

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More Sam's Club

Say goodbye to checkout lanes at Sam’s Club! 

Empty checkout lines at Sam's Club

Sam’s Club is planning to remodel all of its existing locations in the onlineing year and will be removing traditional and self-checkout lanes from all stores!

If you typically go through the checkout lanes, you’ll have to transition to the Sam’s Club app and checkout using Scan & Go instead.

person using the Sam's Club scan and go app on an item in store

Shoppers will enter the store and start scanning items they want to purchase. Once the purchase is onlinepleted on the app, customers will receive a digital receipt and can exit the store through an airport-style security arch where cameras scan the cart from the top and sides to check that all items were scanned.

Are you excited about this change? Let us know in the onlinements below!


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Liz has over a decade of experience writing about coupons and frugal living. She’s always searching for the best deals and loves helping people save!


Join The Discussion

onlinements 24

  1. Mom2boys

    This is what I do already so no change for me. I love it but know others (like my mom in love) will not like it at all. I can’t even imagine how had it would have been when my guys were little so I do think this will be especially hard for those with littles in tow.

  2. Shelly

    What happens if your phone dies?

  3. Jen

    I love scan & go. I wish Costco would offer the same.

  4. ihearthip

    This is bizarre to me. They will lose a lot of customers this way.

  5. Sammy

    Smh, my parents r much older and not as phone savvy and just makes me sad for the older people who will have to deal with all these unnecessary changes

  6. Jurga

    My telephone never load my Sam’s card. I requested old fashioned card ( it was hard to get).

    • ienotaryservices

      Yes I agree it’s hard when you don’t have a good signal and additionally for elderly people it will be difficult to use . I asked for a card and was told they don’t give them out anymore.

  7. John Jarvis

    Just something else to make me feel a little more out of place. I use cash to make most of my purchases.

  8. hip2trade

    I just don’t like not having at least a couple of options in case one option isn’t available for whatever reason. In theory this sounds great but so many things to take into consideration. My mom wouldn’t be able to use the scan n go option. My relative who shopped Sams all the time never owned a smart phone in his life. Over 70 crowd. This isn’t a good idea in my opinion.

    • Gina

      I agree. My parents are 85 and 91. They have had a Sam’s Club membership for years but don’t own a smart phone. Options need to be available for everyone.

  9. Mrsyancy

    I already use scan and go for the most part, but don’t like it for everyone. Also, there are people who still like using cash, so this is no good for everyone. I think they may lose a lot of customers doing this.

  10. Juli

    Sometimes I buy stuff for our business and stuff for personal. I need two separate transactions with 2 different payment methods. It’s easier to go through the checkout for that.

    • CJ

      Me too. I use scan n go for my personal stuff, then a register for business items.

      I don’t see how they can get rid of all of the registers.

      • Kristi Wilson

        We also do two transactions, one for personal and one for business…

    • Klp

      You should be able to add more than one credit card to your account. Then you can do multiple transactions, using whatever CC you would like.

  11. Darcy

    I wish Ibotta would allow us to connect the membership, receipts need up to uploaded and digital receipts don’t count. I always forget about this until after I’ve checked out.

  12. Csandst1

    They’ll lose all the senior customers. No way my parents could use scan and go. They’re in their 80’s.

  13. Mary

    Not good for me as I haven’t even downloaded the app and that would annoy me shopping. Most of my purchases are online with them as stores are 45 minutes or farther away. I don’t even always have my phone with me so another store would get my business. I am selective on the apps I download as always running out of phone space and them needing updating. At 50, I just can’t see seniors shopping there at all unless aconlinepanied by someone that uses the app. Sounds like they just want to reduce their employees and make it harder to find help in store.

  14. Steph

    Seriously!!!! Well they just lost my business for good. Always problems using phone in stores. What a onlinepletely stupid idea!

  15. Jessica

    What if you wanted to pay in cash? I thought it was illegal for a business to not accept cash.

    • Amber (Hip Sidekick)

      Good question! I don’t find any details on if a cash payment option might still be available when this rolls out. You could always double check with your location on if they may honor that method as well. We’ll keep watch for any new details that pop up! 🤗💕

  16. diane

    Not a great idea . I’m not a fan . Parents are in 80’s

  17. beamergirl69

    Gonna lose some customers by doing this !!

  18. Billy Locutus Gates

    “All hail the app!”

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