Remember Those Chipped Pioneer Woman Dishes? There is a Happily Ever After Story…

onlinements 105

1. 

   Jennifer T October 14, 2019 at 7:41 pm MST

   I did not have the same experience with pioneer woman I contacted them back in July because I had received three canisters as a mother’s day gift the canisters would not close because of the latches.I got a hold of pioneer woman who sent me through to Walmart I had to tell my story over and over again they wanted receipts barcodes and many other things that I could not provide to them finally after three months I received three ceramic lids that I cannot use and I had already thrown the glass canister around because I didn’t have a lid to close it now I have three lids no wire latches and no canisters. I can’t figure out how to attach pictures or I will detach them for you to see. 😢 I did not have a good experience with this onlinepany at all.

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2. 

   Michael Curtner December 31, 2019 at 9:23 am MST

   My guess is that YOU are not a “Blogger” like the woman who made the onlineplaint in this story.
   SHE got a great result (IF getting replacement pieces that are going to chip as quickly as her old pieces did can be considered a great result) because she has a lot of blog followers !

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3. 

   Angel Phillips January 2, 2020 at 11:15 am MST

   Well I did not have the same experience was told if it was not a manufacturer defect they could not do anything but I could buy another for the price you pay for the cookware set it should have not dented by accidentally dropping not happy

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4. 

   Michele L January 4, 2020 at 8:29 am MST

   Thank you sooooo much Michelle for writing this blog! I have had problems with my can opener I bought at Walmart in November of 2019 and cannot find the receipt. It wouldn’t open a darn can at all! Not even when my husband tried as well. I was so upset that they would sell these products that were faulty. Now I can email them and hopefully they can remedy my situation!

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5. 

   KATHY March 8, 2020 at 9:06 pm MST

   I had issues with 2 of the casserole dishes. The first one cracked while in the oven so I just threw it away since I didn’t have the receipt. But then I was using the 2nd one in the set and it cracked too while in the oven. Temp was 350 degrees and when the dish heated up I heard a pop so I looked in oven and that dish was cracked also. So by this time I’m pretty upset because her stuff isn’t cheap. So I contacted their customer service and within 2 weeks I had a $60.00 Egift card for Walmart to purchase whatever. So I was pleased they stood behind their product.

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6. 

   Debra Sawicki June 12, 2020 at 7:38 am MST

   Omg I am having exactly the same problem with the Paige gold dishes. My daughter got them for me for Christmas so I had this beautiful table. I now have many bowls that have long cracks in them and dishes with the edges chipped. I was so excited to have these from pioneer woman and now I am just heart broken. The finish is actually beginning to look pitted and dull. I do not even have a dishwasher so the damage is extensive as to how careful I have been. I am now looking at the same problem I had a few years back, no decent dishes. please help, I am on a fixed inonlinee.

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7. 

   Chelse H June 19, 2020 at 10:00 am MST

   I love pioneer women stuff but I have had bad experience with them they how ever replace a pan but it was useless because when I bought it never said not to use on a glass top stove but the new one did! All my pioneer woman mugs and plates and bowls are cracking and chipping

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8. 

   Sandra Vandemark June 20, 2020 at 6:31 pm MST

   I discovered they have large levels of Lead an Cadmium..I purchased two sets of the lace teal.. a couple years ago now the plates are FADING that causes Leaching of the Lead into food on the Plates… very saddening… I am 70 years old can’t really afford to toss these in the trash… plus I bought 4 coffee mugs to match with the beautiful red flowers…Very disappointing

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  Dj March 12, 2022 at 8:37 pm MST

  As we all know it is all made in CHINA. She may call it a American co but everything she makes is stamped made in China.

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9. 

   Sandra Vandemark June 20, 2020 at 6:34 pm MST

   I discovered they have large levels of Lead an Cadmium..I purchased two sets of the lace teal.. a couple years ago now the plates are FADING that causes Leaching of the Lead into food on the Plates… very saddening… I am 70 years old can’t really afford to toss these in the trash… plus I bought 4 coffee mugs to match with the beautiful red flowers…Very disappointing ….. ( Well haven’t had a RESPONSE )

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10. 

    Trish Coneman September 18, 2020 at 1:35 pm MST

    Do the pink irridecent glasses contain lead?

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11. 

    kathy hammerstone October 1, 2020 at 9:55 am MST

    I was given the can opener with wood handle about 4 months ago and i loved it. But it wont work. Doesnt cut into the cans at all. I love all my pioneer stuff in my kitchen but i am very dissatisfied with the canopener.

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12. 

    Jonna Sharpe October 7, 2020 at 2:40 pm MST

    I have to say I love this line of products my whole house is pioneer woman (every inch) also every holiday my family and friends get pioneer woman gifts from me.well I saved and saved and finally could afford a set of pots for my self for my birthday gift for my self.after the first use of the pots they are worped and lids do not fit! I am so disappointed in this product.!!!! I tried returning it to walmart but they would not take them back because I didnt have receipt ( didnt think I needed to keep it) box and they were used.i cant get any one to respond back to me on what to do!

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  Dee Hallam March 12, 2021 at 10:50 pm MST

  If you used a Credit or Debit card, you can prove it. I used a CC. I had no receipts either.

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13. 

    Sandra Porter November 9, 2020 at 4:58 pm MST

    I just received my order of dishes from Walmart and I have 3 plates that need to be replaced and yes I have email : [email protected] and both have onlinee back as to being undeliverable. Now what?

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  Jennifer (Hip Sidekick) November 9, 2020 at 5:32 pm MST

  If you bought them from Walmart, I would contact them.

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  deemaylehallam January 27, 2021 at 6:43 pm MST

  No recipes than won’t take them/

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  deemaylehallam January 27, 2021 at 6:42 pm MST

  [email protected]
  I sent email here. Waiting for a response. had I known these products were made in China, no way would I have bought them.

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14. 

    james doyle jr November 18, 2020 at 7:52 am MST

    i got the cookware an i use it hard an i went to use it today an this clear film was all over the inside so i washed it cooked my food an the same clear film was all around it can you tell me what that was

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15. 

    linda ehikhamen November 20, 2020 at 5:33 pm MST

    Do you know where to find replacement Pioneer Woman items that Walmart.ca says are no longer available?

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16. 

    Stella Edwards December 19, 2020 at 9:02 pm MST

    I JUST RETURNED TWO SETS OF PIONEER WOMAN FARMHOUSE LACE DISH SETS! THANKS PIONEER WOMAN!! YOU DON’T WARN YOUR DEAR CUSTOMERS OF THE HIGH LEAD AND CADMIUM CONTENT IN YOUR DISHES!! POISONOUS AND CANCER CAUSING!!! YOU SHOULD BE SUED!!!!

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17. 

    Dee Hallam January 27, 2021 at 6:36 pm MST

    I bought a set of speckled cookware made by The Pioneer Woman. While washing dishes, one of the lids disintegrated, before my eyes(I have pictures) Thinking it was just a fluke, I wanted that lid replaced because I loved the pot . Since I could no longer get the speckled, I bought a blue pot and lid for $30. A few months later, ANOTHER lid disintegrated before my eyes! Not the same size lid. A smaller one to the pot. I have pictures. This crap was made in China and I want my original $80 back and the $30.00 I paid to replace it. You can have the pans. Lucky for me I wear rubber gloves while washing dishes and I didn’t get cut.

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18. 

    Carol Smith March 4, 2021 at 1:11 pm MST

    Pioneer women pressure pots are a joke. I got one for Christmas. Used it one time. The next time I tried to use it the little pressure valve blue out. Now it is useless. No refund because it was a gift and I have no recite

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19. 

    Chrystal Williams March 12, 2021 at 5:20 pm MST

    My son bought me a set of the nesting oven dishes for Xmas. One of the plastic lids doesn’t fit right. Because the plastic lids has a crack. Don’t even know how. May have been that way.

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20. 

    Chrystal Williams March 12, 2021 at 5:23 pm MST

    Have a question about a tea kettle I have the lid falls off when you pour the water. Didn’t know if it might need a seal.

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21. 

    Angie Betts March 18, 2021 at 8:35 pm MST

    My husband bought me the shadow rose dinner ware. We are on a fixed inonlinee so I cherish every piece I get. The first time using thesaucer I the set it broke in half in the microwave after a minute use. Iam so upset. I want to replace the broken plate. Now iam Terrified to use these in the microwave. How can I replace this piece

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22. 

    MomForChrist June 16, 2021 at 10:20 pm MST

    According to “Lead Safe Mama”, Pioneer Woman dishes contain high levels of lead and cadmium. Mine are all going back to Walmart. Such a shame because they are so pretty. But lead is a neurotoxin and not to be in dishes you and your family eat off of!

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23. 

    AmyBs July 15, 2021 at 9:58 am MST

    That’s great to hear! I just recently emailed them regarding a similar issue with my PW kettle! Hopefully I hear back soon!

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24. 

    Tresea Smith March 17, 2022 at 8:39 pm MST

    I bought the pioneer woman jade dishes for my daughter as a birthday gift, as soon as she put hot soup in one of the bowls it shattered. She then fixed cereal in another of the bowls and it cracked in the center. She was heartbroken to say the least, not sure what happened here but I did expect better quality.

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25. 

    Kim spence March 2, 2023 at 9:23 am MST

    I bought 9 sets bake and prep sets at Christmas time and 3 of the casserole dishes were broken how do I get them replaced thank you they were gifts so I only have one of the broken ones the other two got thrown away buy my daughter gave me hers thank you. They came from Walmart

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  Jessica (Hip Sidekick) March 2, 2023 at 9:27 am MST

  Hey Kim! So sorry to hear about the dishes. If you’ve checked with Walmart on their return policy, it looks like from the post details you might have luck e-mailing Pioneer Woman customer service at [email protected] and let them know about your experience, and include pictures, if possible. Hoping this is helpful! 💕

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26. 

    Julie O'Neil March 18, 2023 at 7:33 pm MST

    Well I hope I have good luck I barely use my dish for them now I did today cause I’m like y have them & not use them, so I pulled out 2 n bubble defeat in one n flws in others chips etc I’m so heartbroken n I want to buy the floral guess go back to correlware !!! Be safe peace

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  Amber (Hip Sidekick) March 20, 2023 at 9:50 am MST

  Oh no! So sorry about that, Julie. Thanks for the heads up on your set. ❤️

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27. 

    Ginni Westwood February 2, 2024 at 4:07 pm MST

    I want to know about the recall on the dishes that have lead and cadimium in them. Walmart is saying that the recall is for the last 4 months due to a manufacturing change. I was going to purchase 2 more plates and they wouldn’t scan so cashier asked someone and was told they were on recall. This is a serious issue for me as I have kidney failure, please let me know.

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  Trish (Hip Sidekick) February 2, 2024 at 4:19 pm MST

  Sorry to hear about the recall on your dishes, Ginni! You might try reaching out to customer service at [email protected] for more information. Hoping they are able to help! 💗

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