New American Girl Rewards Program: Earn Rewards Certificates, Birthday Gifts & More

onlinements 22

1. 

   Katie July 6, 2016 at 10:44 am MST

   This is great but too bad they cap it at $50 per month and $500 per year. It would be so easy to spend over $1000 a month! Lol!

   Reply2
• 

  Karissa July 6, 2016 at 12:48 pm MST

  I tried several times, but each time it tells me I have to be over 18 to sign up. I am over 18. Anyone else having this trouble?

  Reply2
• 

  Carrie July 6, 2016 at 1:03 pm MST

  I had no trouble. I used MY birthdate when it asked and not my daughters.

  Reply
• 

  Jennifer July 6, 2016 at 2:39 pm MST

  I am Karissa, I am trying again tomorrow! 11/20/1984 is well over 18 lol

  Reply
• 

  Jen July 6, 2016 at 1:51 pm MST

  Lol is right!

  Reply
2. 

   Gabriela July 6, 2016 at 5:10 pm MST

   I had that problem too,I’m 36:(
   I don’t know what happened…

   Reply1
• 

  Collin (Mrs. Hip) July 6, 2016 at 5:59 pm MST

  How odd. Are you by chance on a mobile device?

  Reply
3. 

   MommySpendsLess July 6, 2016 at 6:39 pm MST

   Awesome! I wish they’d started this last year though. My daughter got a doll (thru a Today show offer) and we had a girls lunch at their bistro. Not points for the doll but the bistro counta! My daughter’s birthday is in a few weeks, I hope I signed up early enough for her to get the birthday suprise.

   Reply1
• 

  Kenia August 9, 2016 at 11:51 pm MST

  Have you gotten the birthday surprise?

  Reply1
• 

  Carrie August 31, 2016 at 9:14 pm MST

  My daughter just got her birthday surprise. It was just a video of American Girl dolls sent via email. I was a little disappointed. I didn’t expect much but I was hoping for a card sent through snail mail. What kid doesn’t love getting mail?!?!?

  Reply
4. 

   alienna21 July 6, 2016 at 7:17 pm MST

   Are they going to continue having AG Steals and Deals? It is still listed in the “ways to save on an AG doll” link.

   Reply
5. 

   Sarakate25 July 6, 2016 at 7:55 pm MST

   Asked today if this was to be connected to our store acct. that is in my DD name and I couldn’t register her for this bc she is not 18.
   Just made a purchase last week and it wouldn’t take it bc it was in her name not mine? They emailed back telling me to call so I will tmrw and let you all know what I find out:)

   Reply1
• 

  Emma July 7, 2016 at 2:47 pm MST

  I would be interested to know if they can onlinebine the store account as well. We don’t live very close to a store, but have twice purchased at a store when on vacation and they had my daughters name on file the last time we went a couple months ago – so I know they were tracking our purchases. If they’re going to track us, I’d like to get some benefit from it!

  Reply
6. 

   Carrie August 31, 2016 at 9:18 pm MST

   We just reached the “Berry” rewards level. Does anyone know what the VIP Surprise is? Also curious what the bonus benefits are. Thanks!

   Reply1
• 

  Ashley December 5, 2016 at 10:01 pm MST

  Did you get the VIP surprise? Curious what it is. Thank you!

  Reply
7. 

   Alissa November 2, 2016 at 1:35 pm MST

   Did anyone reach the “Berry level” and find out what the VIP surprise is or other bonus benefits?

   Reply
8. 

   Lauren January 10, 2017 at 7:53 am MST

   Non exisistant program- kind of a bait and switch program- Half my purchases have never been recorded, and trying to manually add them is ridiculous. I have never received any certificates, and I always spend well over $200. When you contact customer “service”, they don’t answer specific questions, they just regurgitate info from the FAQS. Kind of reminds me of “Mean Girls”!

   Reply
9. 

   Stephanie January 28, 2017 at 6:08 pm MST

   Love the program, rewards are emailed (make sure your email is correct and check spam folders)…and reminders emailed (vouchers expire). I haven’t had any issues. My husband has an account for online orders and everything purchased thru the store is under my name, we only have one rewards account and have not had any problems with adding points to our account.

   Between the sale prices/promos, AG gift cards purchased from Costco, and the 10% back reward program-no onlineplaints here.

   It is still a new program and I’m sure the rewards will get better

   Reply1
• 

  Stephanie January 28, 2017 at 6:16 pm MST

  5% not 10…

  Reply
10. 

    Alicia Davis March 28, 2017 at 6:37 pm MST

    I’ve been at Berry status since March 4th, no certificates and no VIP gift etc…

    Reply
11. 

    croninclan May 19, 2017 at 8:37 am MST

    Just got bumped into the Berry level. was trying to find out what the berry VIP surprise is.. rewards have onlinee faithfully via email. earned double points today for our order. Our receipts have always been added automatically, have never had an issue.. very happy with program

    Reply
12. 

    Emily December 16, 2018 at 12:01 am MST

    I recently signed up for the rewards and have spent enough to reach the berry level. But my purchases are not showing up. I cannot add them manually, I have yet to get a reward money even though I did get to gold status (waiting on berry) . Customer service is no help and told me to wait a week but i found out that i have until Jan 1st to be listed as a berry and get my DDs the free tiara. Anyone else having this problem? What can be done?

    Reply