Best Buy: New Price Match Policy (Starts 3/3/13)

onlinements 18

1. 

   lynne February 18, 2013 at 2:10 pm MST

   They’ve always given me better than “price matched” when I’ve asked. I’ve scored a printer, video games, gaming system, camera, memory cards, and large appliances (fridge, oven, microwave, d/w, washer & dryer) at Best Buy just for asking if they’ll beat the lowest prices I’ve found. Plus you can use your BB rewards card to earn gift cards for purchases!

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2. 

   Emily February 18, 2013 at 2:10 pm MST

   Oo this was supposed to be confidential until the march 3rd. Someone somewhere is gonna be in trouble!

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  kidsallgone February 18, 2013 at 2:18 pm MST

  No it’s not, because the manager told me he would beat online prices months ago. The only thing I see that’s changed for me is the 15 days to return.

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  Tia February 18, 2013 at 2:20 pm MST

  There was an article on Yahoo with quotes from the CEO so I think it’s ok! Plus, they want to get the word out before it starts.

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3. 

   kidsallgone February 18, 2013 at 2:15 pm MST

   Cool! Thanks Collin!
   Just curious….was I the only one who got to Silver Premier status for no reason? Not onlineplaining but just curious …and I certainly did not onlinee close to spending the required amount!

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  allie February 18, 2013 at 2:27 pm MST

  i have it and have not spent a dime with them

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  Kidsallgone February 18, 2013 at 7:00 pm MST

  LOL! Funny! Strange too!

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4. 

   Nikki February 18, 2013 at 2:24 pm MST

   They have already started this. My husband got a cell phone price matched from amazon a couple weeks ago.

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5. 

   Ebony February 18, 2013 at 2:29 pm MST

   I agree with the other posters I had a great experience at best buy we purchased a tv, stand and theater system they price matched everything down I the hdmi cords we didn’t have to go Walmart for anything! This was about a week ago so I don’t think it’s confidential, they will even lookup the item for you

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6. 

   Steph February 18, 2013 at 2:36 pm MST

   They obviously want to stay in business given all the recent “trouble” they have had. It’s about time they did something. We used to live at Bestbuy. It was the go to store for games, music, electronics. Hopefully this will help so they don’t have to close more stores.

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7. 

   Susie February 18, 2013 at 2:45 pm MST

   That’s awesome. Best Buy always has the best staff, now that they will have the best prices too there’s no reason to shop Walmart & I hope others will feel the same and shop Best Buy so they don’t go the way of Circuit City.

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  ItsFee April 22, 2013 at 5:52 pm MST

  thats pretty sad that we have gotten to the point to best buy’s staff being considered elite or the best. they have always been considered the worst, not only that but contributed to the lower standards of employees across the industry, want good employees then go to radioshack where their employee’s are actually required to possess certain knowledge and learn a certain amount before ever stepping on the sales floor, they used to be even leagues beyond what they are today, but there is a limit to what they can ask employees to know and learn when not paying any onlinemission, a move which best buy/box stores was directly responsible for, still though, even after all that, RadioShack has the most educated staff, this is not debatable. I have known more than one Best Buy regional manager who constantly preached to store managers to have their employees advise customers to check with Radioshack employees for specifics and then “onlinee on back for our low prices”. I was a little discouraged, and obviously didn’t employe this technique, but many did, and it worked about 50/50, we lost many customers who were thankful and willing to pay a little more for the help or in a few circumstances pay less and still get the help, but just as often they went and spent an hour with a RadioShack employee getting every bit of info they could want to educate themselves and ideally avoid paying geeksquad for a setup, and then ducked out under the veil of “checking with the wife” or whatever, and returned to BestBuy for that cheaper price. I worked for both onlinepanies for multiple years each and maintained relationships with sales associates and upper management of the retail force alike, so I feel I’m in a unique position to speak to it.

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8. 

   Cindy February 18, 2013 at 2:56 pm MST

   My hubby & i just scored the samsung galaxy s3 for $49.00 each by price matching to Radio shacks price of $99 & then we got to use the $50 GC for registering to get a new cell phone, so we got 2 phones for $111 & the regular price was $149. each Yay!

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  Kidsallgone February 18, 2013 at 7:02 pm MST

  Did you have to sign a 2-year contract to get the $49 price?

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  Brooke May 30, 2013 at 9:39 am MST

  Their policy is showing that they don’t price match cell phones but was wondering if if you still go armed and ready to purchase somewhere else that they would still do it. Did they give you a hassle doing it or just stick firm and they will agree?

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9. 

   Stacy G February 18, 2013 at 3:46 pm MST

   Reward Zone is back up and working but you only get 10 points for the daily poll instead of 25.

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10. 

    I Love Shoes February 18, 2013 at 9:37 pm MST

    I have taken the HH Gregg Circular to Best Buy to price match a cell phone before. This information is good to know due to their poor cusomer service in my area.
    Thanks Collin for posting the update. I want to purchase the Galaxy Note II. Best Buy is a tad bit higher, but I like shopping at places where I am rewarded for spending my money.

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11. 

    E February 18, 2013 at 10:26 pm MST

    ugh they must not have expected so many people onlineing every day for 25pts. that sucks.

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