Art Van Furniture Closing All Stores | Liquidation Sales Start March 6th

onlinements 17

1. 

   stephanietaylor March 5, 2020 at 4:52 pm MST

   Wow, we literally just bought our new couch here two weeks ago. We purchased the protection plan. Should we call and cancel it?

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  Jennifer (Hip Sidekick) March 5, 2020 at 5:14 pm MST

  I would call and ask if another onlinepany is going to honor it. They may have sourced it out.

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  candace March 5, 2020 at 9:38 pm MST

  That is how it should be run I’d assume. American was like that when it closed. We had a few extended warranties that were still good through someone else but we kept our information for it as the second they closed they got rid of all their files.

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  Kristin March 5, 2020 at 8:55 pm MST

  Most protection plans aren’t warrantied through the store itself. It is most likely with a 3rd party such as Guardsman. If something happens, you would call them for service.

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  stephanietaylor March 5, 2020 at 8:58 pm MST

  If we don’t make any claims though, we are rewarded a 50% refund on an ArtVan Rewards Card 🙄 not sure how to feel about that part

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   Amanda March 5, 2020 at 5:08 pm MST

   Wow!! This is my favorite furniture store!! My bedroom set, my couches/end tables and dining room table are all from Art Van 🙁

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3. 

   Alli8 March 5, 2020 at 5:39 pm MST

   We got a relatively expensive furniture set there. While I didn’t buy the saleswomans spiel that it would last 15 years, I did at least expect more than a year before it started breaking down. For the price, it was crap.

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4. 

   Amie March 5, 2020 at 7:31 pm MST

   So upset. I just bought my daughter a bed and it was back ordered till May! I’m hoping they give me a refund because they will be out of business by then. I may never get it in May. :0(

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  Flgrl17 March 5, 2020 at 8:28 pm MST

  Do a chargeback if they don’t.

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  Jamie March 6, 2020 at 3:58 am MST

  If you put it on a credit card I would start process now, because credit card onlinepanies have a window they work in and if lots of people do claims it makes it hard to get refunded quickly.

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  Hipgrandma March 6, 2020 at 6:13 am MST

  People on the Grand Rapids news who are in the same situation claim they’re getting no furniture and no refund. WXMI.online

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  Me in MI March 6, 2020 at 6:52 pm MST

  I’m in the same boat. I went in the store today and they told me we won’t get the bed. They said they will only refund store credit. The employee said she reonlinemends I dispute the claim With my credit card if I didn’t want anything else. Sucky situation.

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5. 

   Hipgrandma March 6, 2020 at 6:15 am MST

   According to the news in Grand Rapids, 3000 employees got no notice and found out just like we did.

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6. 

   Vikky March 6, 2020 at 9:16 am MST

   Quality was not good enough for the price paid. We had so many problems with my kids beds delivered. They delivered set those beds up, scratched, beds did not look too good, asked to replace scratches, never did. I was dissapointed with this furniture store, so I don’t care about closing. I do feel bad for people loosing jobs….

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7. 

   Becky Zoromski March 6, 2020 at 1:43 pm MST

   We literally just made the first payment on our new furniture, that we purchased the warranty on. I called yesterday to inquire about the warranty and was informed that there is no cancellation, pro rating or refund available

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  stephanietaylor March 6, 2020 at 4:45 pm MST

  So who still honor it if we need to file a claim

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  Becky March 6, 2020 at 7:39 pm MST

  We went into a store tonight to ask, the warranty is null and void, there is no onlinepany that underwrites them. Unless there is a warranty from the manufacturer basically there is nothing you can do.

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