Costco Valentine’s Day Orders May Be Delayed | Check Your Email for a Full Refund + $20 in Costco Cash

By Alana | Staff Writer
Feb 14, 2021 @ 1:52 PM MST

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bunch of roses

Did you order Valentine’s Day Flowers from Costco?

Winter snowstorms have been doing quite a number on much of the nation lately which can often lead to mail and packages being delayed.

And because of this harsh weather, your Valentine’s Day flower order from Costco may not arrive in time for today’s holiday. 😭 While this may break your Valentine’s Day heart, Costco has decided to right this wrong by offering members a FULL refund on their order PLUS $20 in Costco Cash! 😍

The email regarding your Costco flower order and refund offer will be onlineing from: [email protected] with the title “Important Update regarding your Costco.online Order“.

Hopefully, this gesture can put a little Costco love back into your heart. 💞

Costco 3 Colors Roses in a Vase

If you did not receive an email for a refund and your flowers did not arrive in time, be sure to give Costco customer service a call to check on your order and see if they can help you out!

Costco.online offers beautiful floral choices of the highest quality! They offer roses, floral arrangements, bulk flowers, centerpieces, and even wedding/event flowers all at member prices!

Not a member? Consider snagging a Costco membership today!

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Join The Discussion

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  1. Atank

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    Yes I am getting this
    What great customer service

    Reply1
    • Carrie

      That is great customer service! I ordered sunflowers to be delivered Friday so we could allow them to open up and arrange them for my teen son’s valentine and they came as scheduled! They are beautiful!

      Reply
  2. alliekat5656

    Love Costco! That is how you treat customers when you miss deadlines. Nice work, Costco!

    Reply
  3. daniellerodriguez

    This actually happened to me!!! I was suppose to have my flowers on friday February 12. They never came. I called and onlineplained, they refunded me + a $20 gift card + an additional $10 gift card for calling in. Also they allowed me to repurchase the flowers in store at Costco for a discount. Supposedly the flowers will be delivered on Monday.

    Reply2
    • kidsallgone

      😱😱😱👏👏👏

      Reply
    • JoAnna

      Wow! I called Friday, too. The 50 roses were supposed to be delivered on the 12th for a surprise 50th birthday present for my sister. They said sorry I was disappointed in the delivery delay and gave a $10 discount. For the first time ever I was disappointed in their customer service.

      Reply
  4. Jackie

    I didn’t order this year because my parents live in a rural area and when I ordered these last year, the flowers were on a truck for a week. Glad they are doing this though.

    Reply
  5. KellyS

    Sams Club is offering refunds, too. I ordered flowers for my mom to arrive on Friday. They were delivered on Saturday.

    Reply1
    • Jennifer (Hip Sidekick)

      I’m glad to hear they are giving refunds. Thanks, KellyS!

      Reply
  6. silieolme

    Very nice of them to do. For sure. Especially since weather is onlinepletely out of their control.

    Reply
  7. Mike

    No refund for me! They said its only if you got the email. They said I could return them, though.

    Reply

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