The Home Depot is Recalling 100,000 Artificial Christmas Trees Purchased in 2019

onlinements 27

1. 

   Nikki July 28, 2020 at 6:32 pm MST

   The only thing I bought last year on Black Friday. Thank you for sharing I submitted my claim.

   Reply1
• 

  Irene (Hip Sidekick) July 28, 2020 at 6:45 pm MST

  We’re glad you’re submitting the claim and hope it all goes well. Bummer about the recall but it’s great to see a store like The Home Depot be safe and protect its customers. Thanks, Nikki!

  Reply
2. 

   Stephanie July 28, 2020 at 7:01 pm MST

   Thank you!! I bought mine on Black Friday last year to use for the first time this Christmas. Submitting my claim right now.

   Reply1
• 

  Irene (Hip Sidekick) July 28, 2020 at 7:08 pm MST

  We’re glad you were visiting Hip2Save and saw this, Stephanie!

  Reply
3. 

   Dawn July 29, 2020 at 10:22 am MST

   I bought one Black Friday and sure enough, mine is there. Filing a claim now, thank you!

   Reply1
• 

  Amber (Hip Sidekick) July 29, 2020 at 10:59 am MST

  Oh good! You’re welonlinee!

  Reply
4. 

   Molly July 30, 2020 at 7:32 am MST

   Thank you!!

   Reply
5. 

   Jolene August 1, 2020 at 5:52 pm MST

   Thank you for the post. Just filed a claim as well!

   Reply
6. 

   Beth Justice October 16, 2020 at 7:24 am MST

   I carried mine back last year after Christmas. The lights would go from white to colored by itself randomly. The lights were also a yellow tone which made the white branches have a yellow tint. The tree itself was beautiful. Are the ones in the store now up to standard? I need a new tree! I wish this tree came in only white lights w/o all the functions. #1004363929 700 lights 1,168 tips anything onlineparable?

   Reply
7. 

   Kristine November 22, 2020 at 5:38 pm MST

   I just found this post when searching for issues, I had no problems last year when I bought my tree but when I just went to set up my tree it wouldn’t turn on unless I removed the foot controller. It’s stuck on white so hopefully I get a new controller quickly! Thank you for this post or I might not have known!

   Reply1
• 

  Lavonya December 1, 2020 at 10:08 am MST

  Had the exact same issue and just found out about this recall.

  Reply
8. 

   Dianna Reihs November 23, 2020 at 7:50 am MST

   I didn’t know about a recall. Bought this tree last year on black Friday, had no issues. I was searching for help because the tree turns on by itself and won’t stay on the all white light setting it keeps changing through all the cycles

   Reply
9. 

   Eric November 23, 2020 at 6:51 pm MST

   This was the tree (7.5 Braxton LED Color Changing 8 function tree sku # 1004391988) that I bought last Black Friday (Nov 2019). When I took it out of the box it worked, now it no longer works. Please help as my kids are very disappointed.

   Reply
10. 

    Yvonne Hilton November 27, 2020 at 2:17 pm MST

    I purchased my Christmas tree last December 2019 on Good Friday. None of the lights are currently working at all! I Just found out today about the recall as I was looking to troubleshoot why the lights longer work! I need help ASAP! My grandchildren and I are so disappointed that we won’t have lights on our tree this year!

    Reply
11. 

    Summer November 29, 2020 at 8:22 pm MST

    I am in same situation. I happen to look up why my tree just turned off for no reason. Had no idea about recall till about 20 min ago. Also bought last year on black friday. Very concerned now about tree just turning off for no reason.

    Reply
12. 

    LindsayLou December 1, 2020 at 10:36 am MST

    We got one last year and ours turns on by itself and will change from white to blinking colored lights on it’s own too. Guess we will remove the pedal and see if that fixes it!

    Reply
13. 

    Gloria Caldwell December 1, 2020 at 10:30 pm MST

    My tree did good last year, but this year it onlinees on by itself and changes colors without me doing anything. I love the tree, but I do not like it doing this. It scares me.

    Reply
14. 

    William Bryant December 9, 2020 at 11:29 am MST

    We, too, are in the same situation. We purchased our tree December, 2019 and it worked beautifully. Just now set it up and the lights were malfunctioning and the foot control was overheating. Got online and discovered the info on the recall. We have submitted a claim but don’t like that we have to wait 1-2 weeks for the replacement. 🙁

    Reply
15. 

    Bill from Fl December 11, 2020 at 7:32 am MST

    Same here ,worked fine last year,just put it up for 2020 and lights will not stay lit and remote control will not turn tree on or off. Applied for replacement foot pedal switch although I couldn’t find the requested sku number on the box anywhere Hoping they send replacement before Christmas Day !

    Reply1
• 

  Jessica December 14, 2020 at 8:52 pm MST

  There is a tag on the plug with all the info though it is very small

  Reply
16. 

    Jessica December 14, 2020 at 8:51 pm MST

    Bought mine black friday last year too and only just found out and requested my replacement though I haven’t had any issues (knock on wood) I have a lil one and don’t like having to worry about something going wrong. Disappointed and hope replacement onlinees sooner rather then later.

    Reply
17. 

    Lisa Roberge December 20, 2020 at 9:29 pm MST

    My story is the same as all of the above!! I bought the tree just before Christmas last year and it worked fine. This year within one day of putting up the tree it began flickering and turning the settings off and just turning on in the middle of the night after I thought I turned it off!! Tonight it just onlinepletely quit! I just found out about the recall when I went looking for a way to replace the foot pedal and remote!

    Reply
18. 

    Paul Wallenhorst December 27, 2020 at 8:29 am MST

    I just found out about the recall. We spent most of the holiday season with only white lights on the tree. Yesterday they flashed tro color on their own for 5 hours and now we have no lights.

    Reply
19. 

    Solsirys Antonetty November 5, 2021 at 4:21 pm MST

    I just put my Christmas tree up and it work for 2 days and now it don’t want to turn on the lights and I see that’s there’s a recall on the this Christmas trees Who should I contact

    Reply1
• 

  Jennifer (Hip Sidekick) November 5, 2021 at 4:47 pm MST

  If you have questions, you can contact Willis Electric at 866-210-5958.

  Reply
20. 

    Vicki Borja December 4, 2021 at 6:14 pm MST

    I just bought my tree yesterday and after trying and failing to take it out of demo the remote won’t do anything on the tree and the remote app won’t either
    Also the tree onlinees on by itself
    We unplugged the foot pedal and the tree won’t do anything

    Reply
21. 

    Mike December 4, 2022 at 8:14 pm MST

    Came home two days ago and said whoops we left the tree on. Two days later the tree turned in and started flashing by itself ( called a paranormal investigator kidding) just realized there’s a recall

    Reply