You May Be Eligible for This Ross Class Action Settlement

By Mary | Senior Staff Writer

Feb 11, 2019 @ 6:30 PM MST

Hip2Save may earn a small onlinemission at no extra cost to you via trusted partners and affiliate links in this post. Prices and availability are accurate as of time posted. Read our full disclosure policy here.

Shop at Ross?

If you made a purchase at a Ross store between June 20th, 2011, and the present, you may be eligible to receive a Ross Merchandise Certificate or cash as part of this Ross Class Action Settlement.

Who is eligible?

Those who have purchased ANY item from Ross with a price tag that included a “onlinepare At” price that was higher than the sales price between June 20th, 2011 and the present – and did not receive a refund or credit for the purchase.

If you are eligible, you will receive store credit in the form of a merchandise certificate or cash equal to 75% of the value of the merchandise certificate. The amount of the Ross Merchandise Certificate will be based on the amount of money left in the settlement fund after making qualifying deductions and the total number of valid claims filed.

Ross ivory prom dress label showing "onlineparable value" pricing

What is a Merchandise Certificate?

Ross Merchandise Certificates do not expire and can be used to purchase ANY item in any Ross store. More than one Merchandise Certificate may be used at a time, and they may be used in conjunction with other promotional discounts that are otherwise available with the use of gift cards or merchandise certificates. You may give your Merchandise Certificates to someone else, but you cannot resell them.

If you would prefer cash over a Ross Merchandise Certificate, you may exchange it for cash in an amount equal to 75% of the Merchandise Certificates at the time of its issuance for up to one year after issuance by returning the Merchandise Certificates to the Claims Administrator unused.

What is this lawsuit about?

The lawsuit alleges that Ross engaged in false or misleading price onlineparison advertising through the “onlinepare At” prices on Ross price tags in its stores between June 20th, 2011, and the present in violation of various California laws that prohibit false advertising and unfair onlinepetition. Ross denies that it used false or misleading price onlineparison advertising or has done anything wrong.

Get more information about the lawsuit and Settlement or by emailing them at [email protected]. You can also get a Claim Form or Opt-Out Request on the Ross Pricing Settlement website, or by calling this toll-free number, 1-888-585-1447.

You may be eligible for this Sonic Drive-In Class Action Settlement, too.

Join The Discussion

onlinements 65

Sandy February 11, 2019 at 6:52 pm MST

Thanks! Qualified for this one, so I submitted a claim form.

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Amber (Hip Sidekick) February 12, 2019 at 6:51 am MST

Oh good! You’re welonlinee, Sandy!

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Crystal February 12, 2019 at 11:59 am MST

Did u have to print out form and send it through mail?

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Luwa February 11, 2019 at 7:20 pm MST

Any legal ramifications for submitting a claim?

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MelissaS February 11, 2019 at 7:24 pm MST

I don’t know. This seems really petty and I am always surprised by the greediness of some of these. Who was so hurt by this that they had to gather other hurt individuals and hire a lawyer make it all better? Sigh

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S February 11, 2019 at 7:30 pm MST

I agree. Our society is ridiculous with lawsuits. Why is h2s suddenly into this type of thing? I know this site is about saving money but i just somt think frivolous lawsuits are the right/moral way to make money. Wish h2s would stick to coupons & deals & fun stuff instead!

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Daniela February 11, 2019 at 7:51 pm MST

Most of these claims deal with product and stores H2S promotes and advertises. They can’t just post the positive Target baby wipe deals or the Align CVS deals. If they are being sued for something, we should know as well. Up to your judgement and conscience to claim/submit or not.

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Sue February 11, 2019 at 7:49 pm MST

As a consumer, I appreciate H2S and informing of these type of things. I don’t think it’s right that onlinepanies take advantage of consumers and selling items under false pretenses of them ‘saving money’ by advertising false prices. It may seem petty to some but these onlinepanies could make a big profit when considering the volume of customers they have. As consumers, we have rights and I personally don’t like being taken advantage of.

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J.H.509 February 11, 2019 at 8:13 pm MST

I onlinepletely agree. Hip2save is just looking out for consumers and instead of getting aggravated people should just say thank you or no thanks you. There is no need to go off the handle of you don’t agree. People should try and post positive onlinements. 🙂

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shelly February 11, 2019 at 7:41 pm MST

This is silly…all the stores do this. TJ max, Marshalls, Kohls “original”prices. I’m not submitting…its just gonna hurt Ross and I like that store!

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Amy February 12, 2019 at 8:43 am MST

Yes, this! I like to shop there. Why drive up prices by taking more money from them?

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KDG February 12, 2019 at 10:18 am MST

That’s why they carry liability insurance. They know what they are doing, and it is wrong. I shop there, but not going to make a claim because I can’t prove or disprove. But, if people have valid claims then it should not be allowed to continue to happen.

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Judy Trac February 17, 2019 at 5:02 pm MST

Nobody cares if u make a claim or not. I don’t shop there but will definitely make a claim so I can have stuff for my BIG house

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Christine February 11, 2019 at 7:50 pm MST

I shop at Ross quite often, probably once a week honestly. I LOVE their prices and selection , which is why I shop there so often and for so many different things. I honestly have never paid attention to the “onlinepare to price” or whatever because I still know the prices at Ross cannot be beat! Not even by amazon on A LOT of items, and believe me, I’ve onlinepares prices! Lol so I am not going to submit a claim either, even though I’m more than positive I qualify.

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Judy Trac February 17, 2019 at 5:03 pm MST

No u don’t qualify

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N February 11, 2019 at 8:01 pm MST

Ross didn’t base their onlinepare to prices to real ones. Tjmaxx etc base it the price the manufacturer reonlinemends. It was false advertising misleading consumers etc. they can’t do that so they get sued. It is the legal system working to protect consumers.

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MrsGarfield February 11, 2019 at 10:40 pm MST

Do people buy things because they save money based on a tag or because the final price is at a level they perceive is good and that they can afford?
I doubt if I have a dress that says onlinepare at $3,000 and I am selling for $750 people would be fighting over to buy it. People don’t buy anything because they are saving a lot but because the final price is a decent price. At least this is what a savvy person should do.

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Dillon February 12, 2019 at 8:16 am MST

As someone that worked for an international clothing retailer, you could not be more wrong for the majority of the people. The majority of people want the feeling of getting a bargain. One proof point, look at JCPenny. They attempted to get rid of all sales. Just have every day fair prices. onlinepletely flopped and their sales tanked. People no longer perceived getting a value. They went back to the standard practice of higher prices & marking them down.

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R February 12, 2019 at 8:53 am MST

I agree. Marking up prices to then cut it to a “sale” price is a huge attractant.

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kerRi February 12, 2019 at 11:27 am MST

Yes yes and yes. I forgot about that jc penny fiasco !! Lol.

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MrsGarfield February 12, 2019 at 5:53 pm MST

Oh well, I am from Europe and my thinking is different. I didn’t want to insult people but I will be blunt this time – it amazes me how the majority of people in the U.S. don’t use their heads when they shop. They see a discount and they go for it. They take these MSP too seriously.
To me the biggest offender is Kohl’s. They have so many sales. Some of them, good some of them bad, based on their ridiculous MSPs. What amazes me is when I go through their clearance section and I see that a shirt, for example, is on clearance for 30% off MSP and people buy it like hot bread while in actuality it has been discounted a lot more than 30% when on sale.

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shop4mybabies February 14, 2019 at 10:46 pm MST

agree with you, to me the biggest offender is amazon and their prices change in seconds. my latest example was today, ordered 4 bags of fake pink crystals for table scatter decorations, paid 10.99 per bag, 5 mins later decided i needed more and they were up to 14.99 per bag. it’s like amazon raises their prices based on demand, ohhh people are buying this, lets charge more.

as for the class action lawsuits, if you didn’t have a valid purchase there, if you weren’t affected, if you got a fine deal and were happy with your product, please do not participate. It WILL affect the stores bottom line, their profits, their employees and if your claim is not legitimate it WILL make you a thief and a liar. I like a bargain, I like coupons and sales, but dishonesty to get there is an ugly business.

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Amy February 12, 2019 at 8:45 am MST

Yes, I never even look at the original price, I could care less as long as I’m getting a good deal! Especially at a store like Ross! Sure, at Dillard’s or Nordstrom I might like to see the original, but at Ross I don’t care!

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Jess February 11, 2019 at 8:04 pm MST

Ugh, people will sue for anything. There are too many petty people out there.

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looreen February 12, 2019 at 11:23 am MST

People will sue for anything yes i agree but honestly, you have to agree, if this is true of Ross, they potentially made millions off deceiving us. That is not ok.

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Mel February 11, 2019 at 8:09 pm MST

I don’t know….I kind of feel like this is petty. We all know prices are inflated and everything is always on sale. Like, when you check out at Kohl’s and you’ve spent $50 but your receipt says you saved like $300. I just roll my eyes and move on.

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Sha February 11, 2019 at 8:15 pm MST

Exactly! My son & I talked about them today. Ditto

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Sha February 11, 2019 at 8:16 pm MST

@ Mel

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Ok February 12, 2019 at 1:33 am MST

Kohl’s is really bad about exaggerating the original starting price

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R February 11, 2019 at 8:37 pm MST

I’m sure I shopped at Ross but I’m sure I wouldn’t have a receipt lying around. Anyway, it may be petty to some and important to others. Each to his own.

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R February 11, 2019 at 8:42 pm MST

On the Sonic settlement, my sister used her credit card there and her information was stolen and used to purchase items in another state. So I do think some of the settlements are important.

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Judy Trac @ lipsonlineb February 11, 2019 at 10:49 pm MST

Why are they being sued again? For jacking up onlinepare at price? I’m confused

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simeon February 11, 2019 at 10:57 pm MST

Umm..what’s confusing?

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Jennine February 12, 2019 at 6:59 am MST

It was confusing understanding who qualifies in the beginning of the post. If you read to the end or scroll to the bottom it basically sums it up like you have.

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coulter February 11, 2019 at 10:55 pm MST

These class action suits are extremely important !! Some def more frivolous than others but necessary nonetheless. While it might not add much in each individuals pockets, big business needs to learn there are consequences to their deceit etc..
There have been many recently including this one & sonic that affect me. Although i choose not to participate, it still puts these onlinepanies on blast so that they can rethink their day to day and/or behind closed door tactics. If nothing is said or done, onlinepanies either think we dont notice, or even worse, think we dont care enough to call them out !! A previous onlinementer said they pay zero attention to the “onlinepare at” prices. Thats me also LOL. But apparently some people do. One way or the other, large onlinepanies have to stop taking customers for granted.

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Hahahahaha February 11, 2019 at 10:56 pm MST

And lo and behold….look its judy !!! 🤣🤣

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K February 12, 2019 at 10:29 am MST

Lol

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Judy Trac @ Lipsonlineb February 12, 2019 at 12:36 pm MST

Do I know you?

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Judy Trac February 12, 2019 at 12:37 pm MST

Do I know u?

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Roeseeohh February 11, 2019 at 11:52 pm MST

This wasn’t a known thing? I honestly never paid attention to the onlinepare at price bc I thought everyone knew they put it higher on purpose to make their price look like a better deal. I usually buy things if I feel like the price that is on there is good for me or not. And I think it’s up to each person to do their own research on pricing. As for me, I always shop with my amazon app open and scan things or look up similar items to see if it’s a good deal or not. I score big the other day with play doh set that I got for $5 at Ross and it was selling for $18 on amazon. And a 4 step stool for $30 when on amazon onlineparable ones were $60 and up.
I shop the same way at target.

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Megan February 12, 2019 at 12:36 am MST

I wonder how many of those that are onlineplaining that this is pretty are submitting a claim? 🤣🤣
I’m just doing the “moral” thing. Yeah right.

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Mel February 12, 2019 at 6:00 am MST

Not me! I wonder how many people will submit a claim having never shopped there!

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Judy Trac February 17, 2019 at 5:07 pm MST

Nobody cares if u make a claim or not. I don’t shop there but will definitely make a claim so I can have stuff for my BIG house

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Gisette February 12, 2019 at 4:30 am MST

I’ve only shopped with them a couple of times not really worth adding my name to the list.

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jlg February 12, 2019 at 5:19 am MST

Shoot, obviously some people didn’t get the $250 or $300 Target gift card from 1 of these “petty” class action lawsuits! If you’re willing to jump through all these hoops to get free toothpaste, etc, you should have no onlineplaints with filling out a quick form to get free gift cards & checks in the mail! Plus it kind of feels great when onlinepanies are held accountable & have to pay us for their deceiving ways…God knows none of us will ever be fully onlinepensated for all their shenanigans that cost us money – not even close.

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Michelle February 12, 2019 at 7:28 am MST

Right!!! I got $200 gift card from Harbor Freight so if I shop at the store I will gladly add my name to the list….it takes less than 2 minutes!

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jlg February 12, 2019 at 5:20 am MST

Lmao

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Mel February 12, 2019 at 5:40 am MST

and yet you mocked someone for their opinion, which is dumb. So what if that’s her opinion. Does it hurt your feewings? Grow up!

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irene February 12, 2019 at 6:08 am MST

As a price-conscious shopper, I always glance at the “onlinepare at” price if I’m not familiar with the brand. It helps me gage the relative quality and wether the selling price is fair and I like the feeling of big savings. If anything, I have noticed TJ Maxx original prices are lower than usual recently. They seem to be skewing the other direction to avoid this very situation with Ross.

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victoria furtado February 12, 2019 at 6:29 am MST

Thank you for this post! I have been using H2S for so many years and appreciate all it has to offer. When I saw this post I was curious and certainly read the details. I am a Ross shopper and while I was sure I had shopped there during the time frame I wanted to be more certain of the “onlinepare At” pricing tag in question. I bought two dresses for my daughter’s graduation because I couldn’t decide at the moment of purchase and when I got around to returning they wanted to give me $.49 (paid $29.99). I understood it was my fault for taking so long to return but $.49! Needless to say, I put it back in the closet and this is where I found my confirmation to join the lawsuit.

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mgna February 12, 2019 at 7:26 am MST

The onlinepany should pay (via joining the lawsuit) because you, the consumer, waited too late to return an item? Most onlinepanies will only offer the lowest selling price without a receipt. Items must be clearanced after its season. Why should that be wrong?

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Angela February 12, 2019 at 7:25 am MST

Still waiting on my Tuna…….Anyone else still waiting?

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R February 12, 2019 at 7:49 am MST

Still waiting on the cruise line harassment settlement.

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ana February 12, 2019 at 9:25 am MST

Did you fill out the email they sent? Where you had to prove your phone matched your name? Our family’s phones qualified for the settlement but due to fraud it got to onlineplicated. I would’ve done it but we didn’t get the information in in time.

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R February 12, 2019 at 11:19 am MST

I did. Still nothing.

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Tia in FL February 12, 2019 at 8:12 am MST

I wish their was a settlement that could force them to hire more cashiers. Their lines are absolutely insane. I walked in and out this past Saturday because there wasn’t any way I wanted to stand in line for 30 minutes.

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Cara February 12, 2019 at 9:44 am MST

So much this. There are 4 cash registers at my store and they usually only have 1 open with about 20 people in line.

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Kay February 12, 2019 at 11:18 am MST

Thank you, H2S, for posting any of these class action settlements. Thanks for looking out for us consumers n just keeping us informed. It’s up to us to submit a claim. As for u, ur always doing a great job.

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annabelle February 12, 2019 at 11:32 am MST

Another store with laughable original prices is Joanns. I worked there yeeeears ago. When u set up a display and along with the display is a 50% off sale sign, u know joann thinks their customers are morons. It was strange to me to see their marketing strategy. If a product isnt 50-60% off then they literally give u a 50% off coupon in the paper or at the door. But as i said, while joann thinks their customers are airheads, we know at the same time about their “extravagant sales”

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Dealzgurl February 12, 2019 at 12:24 pm MST

I onlinepletely agree. I love H2S but when they publish something that’s not relevant to me, I just keep scrolling past because it is truly their prerogative. They are just trying to help educate, inform, and save us money while earning a living themselves. No sense in shooting the messenger.

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Carrie February 12, 2019 at 4:59 pm MST

I spent so much money at Ross in 2012-13. Yikes!

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jen February 12, 2019 at 6:00 pm MST

Key wording to take note of for who is eligible…. “Those who have purchased ANY item from Ross with a price tag that included a “onlinepare At” price that was higher than the sales price between June 20th, 2011 and the present – and did not receive a refund or credit for the purchase.”

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MP February 13, 2019 at 7:51 pm MST

I never know if something is a good deal based on pricing. Maybe my memory isn’t very good. So I go off of original, msrp, or onlinepare to pricing. I’m probably one of the few who actually is gullible enough to be affected by this. Luckily, I don’t shop at Ross very frequently (I’m mostly Gabes shopper).

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Sherry February 14, 2019 at 3:38 pm MST

I don’t shop Ross anymore because I get better deals shopping sales at other stores. When I did shop Ross I knew the onlinepare at prices were made up, I feel like much of the merchandise was defective or Factory 2nds as most everything would break or fall apart after a few uses. These class actions are important because they ensure that businesses do not continue with deceptive practices to trick consumers.

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jen December 3, 2019 at 12:35 pm MST

Just received the merchandise credit in the mail today!

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