Walmart Marketplace Offering FREE 2-Day Shipping and In-Store Returns

onlinements 34

1. 

   Tia October 26, 2018 at 8:36 am MST

   Just my 2 cents…I liked when the Sidekicks (and Collin’s) onlinements were highlighted. Sometimes, they’re giving additional info or a suggestion on how to get a deal to work and it was easy to find.

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  Amber (Hip2Save Sidekick) October 26, 2018 at 8:43 am MST

  Thanks, Tia! They will be highlighted again very soon!

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  NN October 26, 2018 at 8:45 am MST

  Agree with this onlinepletely.

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  Amber (Hip2Save Sidekick) October 26, 2018 at 8:47 am MST

  Thanks a ton for the feedback! We are working on getting our onlinements highlighted again soon!

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2. 

   hawkfan428 October 26, 2018 at 8:48 am MST

   Does this mean when you purchase things on WalMart.online that AREN’T actually sold by WalMart can be returned to the WalMart stores? Sorry, I’m just confused.
   If so, that’s awesome! I always narrow my search options to just items sold through WalMart.

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  Lo October 26, 2018 at 8:52 am MST

  Wow the last 3 sentences seem to state that

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  Lo October 26, 2018 at 8:54 am MST

  Hmmmm that could have onlinee off rude but my wow was that Walmart would allow the 3rd party seller returns. I only shop Walmart products but have a friend that always forgets 🙄

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  Lucille October 26, 2018 at 10:39 pm MST

  watch your mouth Lois😞

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  Amber (Hip2Save Sidekick) October 26, 2018 at 10:06 am MST

  Yes! You will be able to return items purchased from Marketplace sellers, in store! SO awesome!

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  Heather October 26, 2018 at 4:54 pm MST

  I just contacted Walmart to ask this question and I was told that they will not except returns that are sold from other vendors. They will only put you in contact with them for a return or exchange. Was the person I talked to wrong??

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  Amber (Hip2Save Sidekick) October 28, 2018 at 7:05 am MST

  Hi Heather! This should begin in November. Hope that helps!

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3. 

   Vanessa October 26, 2018 at 9:22 am MST

   This is great news! Now I just wish that Walmart would include packing slips with online orders, so it’s easy to return an item. My last order arrived without a packing slip and they couldn’t have cared less when I contacted them about it.

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  CJ October 26, 2018 at 9:25 am MST

  TOTALLY agree. They make returns so difficult when you have to print hem up before going to the store.

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  M October 26, 2018 at 10:05 am MST

  Your return details are all in the app (there should be a barcode they can just scan)! I believe you can even start the return from home and drop it off now!

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  Amber (Hip2Save Sidekick) October 26, 2018 at 10:07 am MST

  Yes! I’ve done that before! Thanks for the helpful tip!

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  Amber (Hip2Save Sidekick) October 26, 2018 at 10:08 am MST

  Hi Vanessa! If you have the Walmart app, and login to your account, you may be able to start the return process in the app. I have done this successfully, twice now and it was super easy. Hope that helps!

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  KetaKoya October 26, 2018 at 11:10 am MST

  Wow!! I didn’t know this…I’ve been putting off doing a return bc I didn’t have the return slip. Thanks!

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  Amber (Hip2Save Sidekick) October 26, 2018 at 11:42 am MST

  You’re so welonlinee! Glad to help!

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  Vanessa October 26, 2018 at 2:45 pm MST

  Thanks so much! I didn’t know about that.

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  Amber (Hip2Save Sidekick) October 28, 2018 at 7:05 am MST

  You’re welonlinee! 🙂

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  Cathy October 26, 2018 at 6:00 pm MST

  I work at one of their fufillment centers and we don’t even have a copy of your invoice of your order. It just tells us how many items and we scan what’s placed in that cubby to be packed. It won’t let us pack the order unless it’s onlineplete, but some people override that function. I personally do not do that. I won’t send anything in any condition that I would not find acceptable. I have even had problems with my own online orders. Having a copy of your purchase order would 100% easier for us Packers.

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4. 

   heather October 26, 2018 at 10:36 am MST

   Anyone else having issue with the app taking a long time to load the last few weeks?

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  Amber (Hip2Save Sidekick) October 26, 2018 at 10:56 am MST

  DARN! Be sure to delete and then reinstall the app, and you should find it to work much better for you! Let us know if that does not help!

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5. 

   Juliee October 26, 2018 at 10:42 am MST

   Squeeeee! So happy!!!

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  Judy Trac October 26, 2018 at 11:12 am MST

  I was .10 short of free shipping but so I had to go in store for pick up

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6. 

   Jane October 26, 2018 at 1:46 pm MST

   I too am a little bit confused. Are you saying that 2 day shipping will be free on ANY order you make from the Walmart website , like Target is doing? Thanks

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  Jw October 26, 2018 at 2:15 pm MST

  It looks likes it’s only for purchases $35 and over.

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7. 

   Jessica October 26, 2018 at 3:06 pm MST

   Wow, this process of returning third-party items in store…miiiigggghht….tempt me to try another seller on WM’s site. I had a few bad experiences with Amazon third-party sellers and the return process was a nightmare and took forever. Needless to say, I have not bought anything third party for years, so this process is already a HUGE improvement.

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8. 

   Laurie Villotta October 26, 2018 at 4:17 pm MST

   Yipee. I too did not get a packing slip with 2 things I ordered. I just started my online return. Amazing. I will be ordering lots more online now. Thanks

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9. 

   Susan H October 26, 2018 at 4:25 pm MST

   I used to work for Walmart in Customer Service and the 3rd party returns would be a nightmare. Customers would get angry with us and not understand that it wasn’t Walmart that sold the item but sellers on the site as to why we couldn’t take the return back. Happy for my former co workers that they fixed this.

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10. 

    Nik October 26, 2018 at 4:57 pm MST

    I called Walmart and they said they would not except returns they would only put you in contact with the other onlinepany for a return

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  Amber (Hip2Save Sidekick) October 28, 2018 at 7:06 am MST

  Hi there! This will begin in November. Hope that helps!

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11. 

    Laura October 26, 2018 at 5:52 pm MST

    My Walmart can do a return without the app. I don’t want one more app on my phone. They just need the order number, which I copy off the confirmation email and write on a slip of paper or take a picture of with my phone. As to third party sellers, I just bought something for the first time from one, thinking it was a sure deal. It was nothing like the picture, and I’m out $11.

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12. 

    Amanda Chriscoe October 28, 2018 at 12:31 pm MST

    Is this a temporary thing for the holidays or will it continue into the new year also?

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