Crazy 8 Kids Apparel as Low as $1.64 (Shorts, Tanks & More)

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   Charlotte September 29, 2018 at 11:09 am MST

   Be careful with purchasing from Crazy 8 online. I did my first online Crazy 8 purchase on 9/11, got an email saying my order was delivered. I did not receive the package so I checked their tracking number, my package was delivered to Nevada while my shipping address is in Virginia. I called their customer service, they said there’s a mistake on shipping for all online orders placed on 9/11 and 9/12, and they are fixing it so I need to call back if I do not receive it by 9/25. By 9/26 I still didn’t receive my package so I called their customer service again, and they told me since it’s passed their promised delivery window, I can go ahead and file a claim with my credit card onlinepany to get a refund.

   I was surprised that a big onlinepany like this would not just refund my money onto my credit card, instead they asked me to file a claim with my own credit card onlinepany to get money back due to their shipping mistake, not to mention that investigation from my credit card onlinepany probably will take a week or two to get my credit posted back. I will not purchase from Crazy 8 again.

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  Holly (Hip2Save Sidekick) September 29, 2018 at 12:02 pm MST

  I’m so sorry you still haven’t received your package! Thank you for the honest feedback and heads up!

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