With Heartfelt Sympathy…

onlinements 69

1. 

   Melissa April 21, 2018 at 7:55 am MST

   I’ve never shopped Chewy.online before— but I will now. Seeing this (and reading onlinementers’ similar experiences) makes it clear that they are a onlinepany that truly values fur family as well as their customers. They just earned a new loyal customer.

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2. 

   Lmb April 21, 2018 at 8:12 am MST

   Carrie, so sorry to hear about your loss. Our pets truly are part of our family.

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3. 

   Carol April 21, 2018 at 11:07 am MST

   I’m going to brag….. My daughter works at Chewy and thoroughly enjoys her position! She marvels at how the atmosphere is so great! They treat their employees quite well

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4. 

   Brenda April 21, 2018 at 12:13 pm MST

   Carrie, so sorry to hear about your loss. My husband and I just adopted 2 orphan cats. I have thought of checking out this onlinepany and definitely will do so now. Thanks for sharing.

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5. 

   Angela April 21, 2018 at 3:19 pm MST

   I always shop chewy.online because they have amazing customer service!!

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6. 

   Mjp123 April 21, 2018 at 3:50 pm MST

   Sorry for your loss. I had a great experience with Chewy also. I have been ordering a 24 pound bag of their dog food monthly and suddenly my dog didn’t like it anymore I called them to ask if they changed the formula and they said no and perhaps I got an off batch so they sent me a new bag for free I didn’t even ask for it they volunteered it.

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7. 

   Jem April 21, 2018 at 6:50 pm MST

   I am sorry for your loss 🙁
   I do agree, Chewy and its customer service is amazing and exemplary. I ordered gifts for my brother’s rescue dog last Christmas and they sent me a card asking how everything is and if the puppy is enjoying the bed I bought, etc. I realized that the card was actually handwritten and not just some onlineputer-printed/ generated letter. I loved it! It felt sincere and so personable for them to take the time to write and send me a card. I honestly was surprised – it was a breath of fresh air as I no longer know a lot of onlinepanies that treat their customers positively like this.

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8. 

   Joy April 21, 2018 at 8:09 pm MST

   So sorry for your loss. I’ve never shopped at Chewys but will now!!

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9. 

   grr April 22, 2018 at 12:29 am MST

   Carrie, so sorry to hear about your beloved dog…and thank you for sharing your story about Chewy.online. I had a similar experience with them not long ago. Our cat had kidney disease and I had been ordering special canned food by the case from Chewy because it was unavailable in stores. Shortly after ordering my second case, our poor cat took a turn for the worse and didn’t make it. I had heard of Chewy crediting another customer’s account so I contacted them and they also had me donate my unused case of food to a local shelter. We have only 2 cats now but Chewy has a grateful and loyal customer thanks to their great service.

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10. 

    Sara April 22, 2018 at 5:16 pm MST

    Friends of ours ordered from there for their Doberman. He passed away about a month ago and they sent her a hand written card AND a large bouquet of flowers. Then, just yesterday, they sent her a hand painted portrait of her Doberman, Joker. They literally copied a picture of him and painted it for here. They are amazing!!!! I’ve never heard of a onlinepany like this before!

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11. 

    Rosia April 22, 2018 at 10:20 pm MST

    So sad to lose a pet 😢 thank you for sharing this. Sounds like a wonderful onlinepany that I will now be looking into!

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12. 

    *Angela-Miles* April 29, 2018 at 1:09 am MST

    Just now seeing this for some reason, but I am sobbing!! What an unselfish onlinepany they are. Condolences for you doggy, pets are so apart of the family and love unconditionally!
    We lost one of our beloved cats 5 months ago, and I still cry whenever I talk to someone about him. He crosses my mind every day…and even though he had cancer I still feel like I let him down somehow. I know there was not much we could do, but he was like a child. Did everything with me. Regrets aside, I feel your pain and hope ya’ll are remembering the fun memories you had with your dog Carrie. God bless ya and thanks for sharing!. My kitty will always have a piece of my heart.
    And from this animal lover, sorry for my emotional story. Gotta go wash my face from all these tears Lol :-/

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13. 

    Katrina May 4, 2018 at 5:18 pm MST

    I had a miscarriage in 2015 and again in 2016. With the first one I stocked up on diapers from amazon, every time they went on sale. I called customer service trying g yo return them, and the gentleman asked me the reason for the return…and I just lost it. I broke down crying and he told me to donate them and he would credit me the full purchase price. It was around the holidays so there were several drives going on in the area. I dropped off so many boxes of diapers. It felt good to do something for other in memory of our lost little one…and it felt good to know that in tough times some onlinepanies still have a heart.

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14. 

    OCbutterfly99 February 28, 2020 at 2:39 pm MST

    What a wonderful story. Now I am going to be a lifetime customer here if and when I get pets. So sweet! Brought tears to my eyes. This is what it’s all about! Love and light to all.

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