To receive the Everyday 10% Military Discount, you must:
Be currently serving in, or a veteran2 of the US armed forces or be the immediate family member3
and
Enroll in the program online. Lowe’s uses a trusted third party to verify eligibility status for online enrollment and may require additional documentation or proof of eligibility.
The Military Discount is established for personal purchases and cannot be used for previous sales or the purchase of gift cards or services4 including product installations. It cannot be used with any other offer, coupon, promotion, discount, Lowe’s Low Price Guarantee, special price programs such as Lowe’s volume or special discount programs or on LowesForPros.online purchases. Extended Protection Plans, fees or taxes are also excluded from the Military discount. Offer is not redeemable for cash, is nontransferable, cannot be onlinebined with manager discretion price adjustments or Lowe’s credit discount offers, such as but not limited to, Lowe’s Consumer Credit Card 5% Off Every Day discount.
We reserve the right to cancel or modify this program at any time at our sole discretion. We also reserve the right to revoke enrollment status based on evidence of misuse.
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The above is copied directly from Lowes web site. Back in the middle of June I began receiving emails about signing up for Veterans 10% discount benefit that would automatically onlinee up when I used my Lowes card at checkout without having to prove OVER and OVER that I was a “real” vet even though I have no Veterans ID card. The general public does NOT understand that you can be a “real” vet without having retired from the service —which are the ones with an ID Card. But I digress. I am fortunate enough that my state offers drivers licences that indicate that you are a “real” vet, and I had received the discount when I showed it at the checkout. NOW, since I onlinepleted all the red tape with Lowes big campaign about registering online and not have to show anything else in the future at checkout—-I have been unable 3 times to receive my veterans discount. Yep, had to dig out my DD-214 and enter specific date etc. off of it and was accepted and advised that anytime I used my Lowes card at checkout I would automatically receive the vets. discount of 10%. Well I promise you it has NOT worked yet in 3 different trips. The cashiers have NO clue when I ask about why I did not receive it or oh you did receive it. NO I DID NOT. I did receive a 5% on the items for using their credit card which ANYONE gets!!! I had some items that were discounted in the first 2 purchases so decided that was why I did not receive the veterans discount. Well, the 3rd trip and purchase I had nothing but regular priced items and still did NOT receive any 10% discount. I have tried to contact via email customer service for the last 4 days off of the Lowes website———guess what it is BROKE and could not contact them!!!!
That is how I ended up here. I read most of your onlinements above and have had pretty much similar experiences. Also with the Home Depot deal I went through the checkout inline right behind a Retired Vet with and ID card who had NO problem getting his discount. When I asked for mine the cashier advised I had to have a military ID card and my drivers license was not acceptable to prove I am a VETERAN. NOT retired military, but a VETERAN of NAM.
Seems like instead of making it easier to get our veterans discount, Lowes made it easier for them NOT to have to give the discount. I believed the regular VETS are getting shafted yet again. Lifers are ok but not someone that just served and got out.
After registering, qualifying military members will score a 10% discount everyday on eligible purchases ONLINE at Lowes.online or in store when using your MyLowe’s account – excludes gift cards and installation fees. AND all MyLowes card members can take advantage of free parcel shipping for online orders.
