I’m very frustrated with this promotion! 😞 The wording on their website wasn’t just misleading: In my opinion, it was flat-out false advertisement! It said *any* 16.9 ounce bottle of Minute Maid was included in the participating products, and the fine print didn’t include any more specifics than that. However, it wouldn’t accept my codes from 16.9 ounce bottle of Minute Maid peach drink. Several calls to the Coke call center didn’t get me a resolution, so I won’t get the movie ticket to which I’m entitled. The customer service people kept saying I should have known because this drink wasn’t in the photo on the website, but the photo was just a representative sample of *some* of the participating products–not every possible option.
If a particular product isn’t included in the promotion, that needs to be stated *in writing* on the website. If they state that *any* 16.9 ounce Minute Maid is included, with no further qualification, then they need to accept all codes from all products meeting that description. Making customers guess what might or might not be included (especially when there is no way to know for sure without opening the product to get the code) and then refusing to provide a reasonable solution is an unfair business practice and a great way to drive away formerly loyal customers!!
I’m wondering if anyone else had this problem. If a group of us got together to protest, I think they’d take it more seriously. I just got blown off, by 5 different people. 😕